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Situations Vacant Fiji Times - Saturday, 13 January

RESERVATIONS AGENT required for multi-property budget hotel group. This full-time (Mon-Sat) position will join our SUVA reservations team and report to the Reservations Manager.

Duties include:

• Handling reservation enquiries via email, telephone, fax and other correspondence in a prompt and courteous manner in accordance with the standards of the company

• Ensuring that all reservations are charted with the properties and at the Head Office

• Maintaining up-to-date knowledge of the hotels and their room rates, promotions and facilities to maximise room sales

• Preparing calculations and quotes for group bookings

• Delivering excellent customer service and problem resolution

• Assist with other ad-hoc admin duties for the head office team

Job Requirements:

• Excellent written and spoken English

• Excellent interpersonal and communications skills

• Proficient in Microsoft Office skills including use of spreadsheets

• Attention to detail

• Previous experience with hotel reservations an advantage

Please send CV and cover letter to:

The Directors, Cathay Hotels (Fiji) Ltd, at vacancyccfiji@gmail.com

 

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