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Situations Vacant Fiji Times - Saturday, 13 January


ATS Pacific, based in Nadi, is one of Fiji's leading inbound travel management company. We require an experienced IT Support Officer to assist in managing the IT Network Infrastructure and Data Management Support System.

Duties & Responsibilities:

Applicant will provide end-user support and advice for IT peripherals and applications ensure business continuity. Reporting to the General Manager & IT Support Manager, applicant will also provide assistance in installation, troubleshooting and maintenance of hardware and software and will be expected to possess the relevant knowledge and skills to ensure that all work done conforms to standard procedures and specifications.

Applicant shall also provide support for:

• Microsoft Office Products;

• Monitoring and maintaining computer systems and networks;

• Providing support, including procedural documentation and relevant reports;

• Supporting the rollout of new applications;

• Setting up new users' accounts / profiles and dealing with password issues;

• Managing IT issues through the ATS IT help desk and responding within agreed time limits;

• The use of IT services, including software and peripherals such as printers, in accordance with the ATS standards;

• Adapting existing programs to meet users' requirements;

• Installing and downloading appropriate software;

• Ensuring efficient use of applications and equipment;

• Managing computer networks;

Applicant must be able to work as a team member and to promote a positive work environment.

Minimum Qualification Requirements:

A recognized Diploma or Degree in Computer Science or Information Systems with at least 2 years of hands on experience in the related fields. Applicant to be a skilled & qualified IT Support Officer with full time experience on advanced systems & network management and troubleshooting and adobe experience with Photoshop skills.

Applicant to be self-sufficient problem solver & solutions provider and have the ability to communicate effectively at all levels within the Authority.

Apply in writing with a passport size photograph, references, and a detailed CV and forward details to: -

"Vacancy", ATS Pacific Fiji, P. O. Box 9172, Nadi Airport. Or email

Applications close on the 29th January, 2018.


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